**Incident Resolved – All VPS and Hosting Services Restored**
Dear Customers,
We are pleased to inform you that the incident has been resolved and all VPS instances have been restored. Our hosting services are now back online and operational.
Over the past days, our team has worked extremely hard to restore all affected services as quickly as possible, despite the challenging circumstances and factors beyond our control. We sincerely apologise for the extended downtime and the inconvenience this has caused to your businesses and operations.
Please understand that this incident resulted from circumstances outside our control. Nevertheless, we did everything within our power to minimize the impact and restore services as quickly as possible.
As a gesture of goodwill and to compensate for the disruption, **we will provide one month of free service for all affected services.** If your service is not automatically extended, please open a support ticket so our team can review your affected services and apply the compensation accordingly, as multiple services may have been impacted by this incident.
We truly appreciate your patience, understanding, and continued trust in our company throughout this difficult situation. We recognize the impact this outage has had on our customers, and we remain committed to providing reliable service and support.
Once again, we sincerely apologise for the downtime and thank you for standing with us throughout this challenging period.
Sexta-feira, Outubro 16, 2026
