Hello,
First to answer some of our customers frequent questions : Domains were never affected - all domains are the same - It was only our Server RACKs that were affected by the Issue with our VPS, Hosting and some customer servers.
Our mian website / portal was on those server racks that got affected as well - which is why in the same time we lost access to the emails ( to respond ).
On the progress :
Some servers are already restored and we are constantly working on de-racking and moving the other servers as well, its not only 1-2 servers its multiple racks so it takes time especialy when working with 3hd party operators - we are workng around the clcok so all services will be restored back to normal ASAP.
I know there is no way to compensate for your business losses. We understand that 3–4 days of downtime is a lot, especially when your business depends on these services and it affects traffic and SEO - Unfortunately, these issues are beyond our control.
We sincerely apologise once again for the disruption and the lack of communication, and we appreciate your patience while we work to resolve this.
Regards
Offshore Servers Team
Luni, Octombrie 5, 2026
